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Pricing & Payment Transparency

Last Modified: September 25, 2025

Plain-language summary

  • All services are one-time purchases. We do not offer subscriptions or auto-renewals.
  • We show the Total due today before you pay.
  • Some items—like lab tests, court/DMV classes, and government fees—are separate and paid directly to those third-party providers if needed.
  • Delivery timeframes are listed below; they may extend if additional documents are needed or if substance testing is ordered and affects timing.

1) Our services & one-time prices (USD)

Regular Drug & Alcohol Evaluation
  • Price / Total due today: $199 (one-time)
  • What’s included: clinical interview by a licensed/certified evaluator; written evaluation report (PDF); delivery in the stated timeframe when no extra steps are required.
  • Not included (separate providers/fees):
    • If recommendations are made to complete classes or treatment, those services are separate and paid to those providers.
    • If substance testing is ordered by the evaluator to complete the evaluation, testing costs are separate and paid to the lab/provider.
    • Government/state filing fees (if applicable).
  • Delivery expectation: expected within 48 hours. Timeline may extend if additional documents must be obtained or if substance testing is ordered and impacts delivery time.
Expedited Drug & Alcohol Evaluation
  • Price / Total due today: $249 (one-time)
  • What’s included: clinical interview by a licensed/certified evaluator; written evaluation report (PDF); priority review and delivery when no extra steps are required.
  • Not included (separate providers/fees):
    • If recommendations are made to complete classes or treatment, those services are separate and paid to those providers.
    • If substance testing is ordered by the evaluator to complete the evaluation, testing costs are separate and paid to the lab/provider.
    • Government/state filing fees (if applicable).
  • Delivery expectation: expected within 24 hours. Timeline may extend if additional documents must be obtained or if substance testing is ordered and impacts delivery time.
  • Eligibility note: Some courts/DMVs require in-person services or state-licensed treatment centers. Please confirm telehealth acceptance with your agency before purchase.
Regular DOT SAP Evaluation
  • Price / Total due today: $539 (one-time)
  • What’s included: two sessions required by DOT (initial + follow-up); return-to-duty (RTD) compliance documentation; evaluation completed by a DOT-qualified SAP.
  • Not included (separate providers/fees): employer testing (RTD/Follow-Up), costs of completing SAP recommendations (education/treatment), DMV fees (if applicable).
  • Delivery expectation: compliance documentation typically within 48 hours following the required steps.
Expedited DOT SAP Evaluation
  • Price / Total due today: $589 (one-time)
  • What’s included: two sessions required by DOT (initial + follow-up); priority handling for urgent timelines; evaluation completed by a DOT-qualified SAP.
  • Not included (separate providers/fees): employer testing (RTD/Follow-Up), costs of completing SAP recommendations (education/treatment), DMV fees (if applicable).
  • Delivery expectation: compliance documentation typically within 24 hours following the required steps.

2) What counts as a third-party or additional cost (not billed by us)

  • Lab testing (e.g., PEth or other substance tests) when ordered by an evaluator.
  • Court/DMV, program classes, or treatment (e.g., DUI School, Victim Impact Panel, outpatient/inpatient treatment).
  • Government or state filing/administrative fees.
  • Employer/TPA testing for DOT RTD/Follow-Up.
    These costs are paid directly to the third-party provider or agency. Amounts vary by provider and location; we do not mark up these fees.

3) How we display pricing

  • Prices are listed in USD and shown as a one-time Total due today before you pay.
  • We do not add hidden or automatic add-ons. Any optional add-on is clearly labeled and requires your selection.
  • If taxes or payment-processor fees apply in your jurisdiction, they will be shown at checkout before you confirm payment.
  • Third-party charges listed above are not billed by us and will not appear in our checkout.

4) Delivery timelines & caveats

  • Our regular and expedited timeframes refer to the expected time to produce and deliver your report after your required inputs are complete.
  • Delivery may take longer if:
    • Additional records/documents must be obtained from you or third parties, or
    • Substance testing is ordered and impacts delivery time, or
    • You miss/reschedule appointments or delay requested information.
  • If a delay arises, we’ll communicate what is needed and the updated estimate.

5) Installments (Buy Now, Pay Later)

  • You may have the option to pay in full today or use an installments provider at checkout (availability may vary).
  • You will see the provider’s terms before you confirm payment. Late fees or interest may apply per the provider’s policy.
  • Our service price does not increase because you choose installments.
  • Installments are offered and serviced by the third-party provider, not by us.

6) Refunds & cancellations (summary)

  • Some purchases may be non-refundable once services begin or appointments are missed/late-canceled.
  • Please review our Refund Policy for specific eligibility, timelines, and how to request a refund or reschedule.
  • If a service becomes non-viable due to agency requirements (e.g., they do not accept telehealth or independent providers), contact us promptly so we can discuss options; acceptance policies are set by each agency and are outside our control.

7) Eligibility & acceptance

  • Agencies (courts, probation, DMV, employers) may set their own acceptance rules, including in-person requirements or state-specific licensing constraints.
  • You are responsible for confirming that telehealth and independent evaluations are acceptable for your situation before purchase.

8) Changes to pricing or terms

  • We may update prices or this page to reflect current offerings, laws, and market conditions.
  • Any changes will be shown here and will not affect orders already completed.

9) Questions or help

  • If you have any questions about pricing, delivery timelines, third-party costs, eligibility, or installments, contact us before purchasing.
  • Contact: Visit the Contact Page or call 888-648-2012
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